The kit includes high quality material:, A hand painted large hole canvas of 100% cotton, (canvas: 18 holes/10 cm – 4,5 stitches/inch), thick yarn of 100% acrylic, clear working instructions in eight languages, a suitable embroidery needle, an “I Stitch by Vervaco” DIY-label, a large full-colour finished model picture, and a coloured diagram. The kit doesn’t include the pad or back. Check out our YouTube channel for more tips&tricks www.youtube.com/c/IStitchwithVervaco ca. 40 x 40 cm / 16″ x 16″, Age category: from 6 years, Stitches: cross stitch, Number of colours: 13, Difficulty: Very easy
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Return and Exchange Policy
We offer you a 14-day return policy. If you are not happy with any product or if there is a manufacturing defect, you can return the product within 14 calendar days from the date of receipt.
All you need to do is contact our customer service team at firstname.lastname@example.org or call us on +971 4 226 9005 to initiate the process.
Once the product has been evaluated and it’s eligible for return, we will issue a store credit that you can use to order a replacement item or you can use it on your next purchase. It will be valid for 6 months. Alternatively, we can process a refund to your account.
Original copy of invoice will be required for submission.